International shipping is available on Okendama.com!

We typically ship the goods the next business day after payment had been accepted.

Once you place your order, please direct all inquiries to info@okendama.com customer support or call +371 2330 7777

 

Which contries do you ship to and what are the standard delivery time?

Baltic Countries - typically 1-2 business days

European Union - typically 3-10 business days

Rest of Europe - typically 4-10 business days

Rest of the World - typically 5-15 business days

 

If your destination country is not listed within drop down, please contact info@okendama.com customer support or call +371 2330 7777 

NB! Please note that due to #COVID-19 global pandemic - delivery times could vary from region to region.

 

How much for the shipping? 

Latvia - as low as 2,75 (Omniva pick-up points)

Estonia / Lithuania - as low as €3,75 (Omniva pick up points)

Rest of EU - as low as €4,95 (Standard Shipping)

Free Shipping in EU for all orders over €99,99

Rest of Europe - as low as 7,95 (Standard Shipping)

Rest of the World - as low as 9,95 (Standard Shipping)

 

Can I check the status of my international order?

To check the status of your order or track your package, please login to your Okendama.com account and scroll down to “Order Status”.

Who should I contact with questions about my international order?

All inquiries regarding your international order should be directed to the Okendama.com customer service team by emailing to info@okendama.com.

Can I return my international order?

Yes, we do accept international returns. However, please be advised that the customer is responsible for all return shipping costs. Simply email us at info@okendama.com to notify us of your return and then send your return package to the following address:

 

SmartRobby SIA

Dzirciema iela 119B,

Riga, LV-1055, Latvia

ORDER NUMBER: XXX